Shipping Policy
Shipping Policy
Thank you for shopping with Mount Rose Music. We strive to provide a smooth and transparent shipping experience. Please review the following information to better understand our processing times, shipping expectations, and order policies.
1. Order Processing
- Processing Time: Orders are processed within 48 hours (excluding weekends and holidays) from the time your confirmation email is received.
- Order Updates: You will receive an email confirmation once your order is placed, followed by a notification when your order has shipped.
2. Shipping Timeline
- Estimated Delivery: After processing, most orders ship within 3–7 business days.
- Carriers: We partner with reliable shipping providers to ensure safe and timely delivery.
3. Final Sale Policy
- All Sales Are Final: We do not accept returns, exchanges, or cancellations once an order is placed. Please double-check your selections before completing checkout.
4. Warranty Information
- Manufacturer Warranties: All products are backed by their respective manufacturer warranties. For specific terms and support, refer to the documentation provided with your product or contact the manufacturer directly.
5. Shipping Issues
- Lost or Damaged Shipments: If your order is lost or arrives damaged, contact us at 949-246-2252